🧹 Built for UK self-employed cleaners

Get paid. Keep your keys. Stay protected.

ChatGPT writes service agreements for "contractors." These are for UK self-employed cleaners — key holding terms that hold when a relationship ends, insurance wording your insurer recognises, and a contract clients sign before you ever take a key.

S
Skye — Cleaner Business Assistant
● Online · Ask about contracts, keys, deposits
Do I need a contract for regular clients?
Yes — absolutely. A written contract sets out your rate, schedule, what happens if they cancel, and your liability limits. Without one you have no protection if a client disputes your invoice or claims you damaged something. Your Service Contract covers all of this and takes 30 seconds to fill.
What should my key holding agreement say?
At minimum: that keys are held securely, how they are returned if the arrangement ends, what happens if a key is lost, and your liability limit. Your Key Holding Agreement is already written — you just add your name.
5 essential documents
30 sec autofill
UK-specific contract terms
Insurance-ready wording

Every document a self-employed cleaner needs

Written for UK law. Enter your name once — every document fills automatically.

📋

Client Service Contract

Hourly rate, cleaning schedule, what you will and won't clean, liability limits, and payment terms. The foundation of every client relationship.

Included — Starter
🔑

Key Holding Agreement

Documents how client keys are held, how they're returned when an arrangement ends, and your liability if a key is lost. Protects you and reassures clients.

Included — Starter
🚫

Cancellation & Access Policy

Notice periods, what happens if you can't access the property, and charges for last-minute cancellations. Stops clients cancelling on the morning of their clean.

Included — Starter
⚠️

Insurance & Liability Disclaimer

Outlines your insurance cover, pre-existing damage policy, and what clients need to tell you about fragile or valuable items before you clean.

Included — Starter
🧾

Invoice Template

Clean, professional invoice with your details autofilled. Add dates, hours, and rate — download as PDF or print.

Included — Starter

Done before you leave for your first clean

Enter your details once. Every document is ready for any client.

1

Enter your details once

Your name, business name, and contact details. About 20 seconds.

2

Every document fills automatically

All 5 documents update instantly. No re-typing for each new client.

3

Print, share, or download

Hand a contract to a new client, email the key holding agreement, download as PDF.

Not a generic service agreement. Not a ChatGPT template. Written for cleaners.

Most cleaning disputes start with something not written down at the start — who holds the keys, who is responsible for what, what happens if something breaks.

🔑

Key holding done properly

Key holding terms that cover what happens when the arrangement ends, liability if a key is lost, and how keys are returned. Clients sign before you ever take a key.

⚠️

Damage disputes settled before they start

A pre-existing damage clause means a client can't claim you broke something that was already broken. Written for UK insurance, not generic disclaimers.

🇬🇧

UK sole trader specific

HMRC-compliant invoice template, UK GDPR wording for client records, and contract terms specific to domestic and commercial cleaning. Not adapted from an American template.

One client who disputes an invoice or claims you damaged something costs £50–200 in time and stress. £19 for documents that protect you from day one is the most obvious spend in your business.

Get Protected — £19/yr

£19 for the whole year.

Less than one invoice dispute costs you in time alone.

Free

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£0

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  • See all 5 document templates
  • Preview the autofill interface
  • 3 free questions to Skye
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Pro

Pro

£39 /year

Everything in Starter, plus:

  • All 5 Starter documents
  • Sub-Contractor Agreement
  • Commercial Cleaning Contract
  • Property Access & Alarm Code Record
  • Priority document updates
Get All 8 Documents →

Common questions

Do I need a contract if I only clean for one family?
Yes — even for a single regular client. Without a contract you have no protection if they dispute your rate, claim you damaged something, or simply stop paying. Most disagreements between cleaners and clients happen because nothing was written down at the start.
Am I liable if I break something while cleaning?
Potentially — which is why your Insurance Disclaimer is important. It outlines what your insurance covers, requires clients to tell you about fragile items in advance, and sets reasonable liability limits. Most domestic cleaner insurance policies will cover accidental damage; the disclaimer documents the terms clearly.
What if a client won't sign a contract?
A client who refuses to sign a basic service contract is a red flag. Most professional clients expect paperwork and it builds trust rather than undermining it. If they genuinely won't sign, consider whether you want them as a long-term client — they're usually the ones who dispute invoices later.
Do I need to be insured to use these documents?
You should have public liability insurance regardless — it protects you if a client claims you caused injury or property damage. These documents work alongside your insurance, not instead of it. CleanerContracts recommends getting cover through a specialist cleaner insurer before taking on any clients.